Professional service means more than just loading and unloading trucks. While any company can handle those basic tasks, great companies go further. They offer extra services, often called “white glove” services. These services go beyond the basics and usually cost more. As a result, they help customers save time, reduce errors, and improve efficiency. To better understand this, let’s look at a few examples.
Pick and Pack Services
To begin with, there’s Pick and Pack. This service means the warehouse picks certain amounts of different items for one order. For instance, if a customer orders five different products, the warehouse gathers the right number of each item and packs them together. Clearly, this takes time and effort. Because of this, most warehouses charge a fee for each item picked. This is called a per-unit fee. On the other hand, some warehouses track how long picking takes and charge a flat Administrative Fee on each shipping bill. However, not all places offer this option, so it’s smart to ask ahead of time.
Overall, Pick and Pack is helpful for businesses that sell many small items. It keeps orders organized and helps avoid mistakes.
Kitting Services
Next, we have Kitting. This is when the warehouse puts several items into one package. For example, a company selling car repair kits might ask the warehouse to gather tools, parts, and instructions into one box. This way, the customer gets everything they need in one shipment. Just like Pick and Pack, Kitting takes time. Most warehouses charge per item or add an administrative fee. In addition, Kitting uses separate inventory to build kits. Therefore, it’s important to keep stock levels accurate. If the inventory is wrong, the warehouse may not be able to finish the kit.
In the automotive industry, a warehouse might store car parts. When a customer orders a full set, the warehouse picks the parts, builds the kit in their system, and ships it. As you can imagine, this adds to labor and shipping costs. So, be sure to ask about this service if you need it.
Special Packaging
Finally, there’s Special Packaging. Fragile items—like TVs, computers, or glassware—need extra care. To protect these items, warehouses use materials like wood, rubber mats, air bags, or metal straps. These materials help keep products safe during shipping. Often, special packaging is used for items shipped by rail or over long distances. This is because it helps prevent breakage and keeps products in good condition. Moreover, there are many types of special packaging. Some warehouses even offer custom solutions based on the product type.
If your items need this, ask the warehouse what they can do. It’s always better to plan ahead than to deal with damaged goods later.
Final Thoughts
In summary, professional service means doing more than the basics. Services like Pick and Pack, Kitting, and Special Packaging help businesses run smoothly. They not only save time and reduce mistakes, but they also protect valuable products. If you need these services, talk to your warehouse provider. Ask questions, compare options, and choose the one that fits your needs best.