Terry Nicholas, President
Warehouse Services, Inc.
Our History and Commitment, Then Through Now
Here for our clients!
Warehouse Services isn’t just a family-owned business; we are a family.
We develop the same relationships with our employees that we develop with our clients, which explains why we have many long-standing employees, some of whom have been with the company for years. Take a moment to scroll down and meet the management team of Warehouse Services.
The Beginning
Don Nicholas opened the doors of Warehouse Services Inc. in 1958. A need to fulfill a storage demand in Jackson and nearby areas drove him. Next, he gave the job of handling the warehouse to Selby Barnes. In 1971, following significant growth, Don Nicholas purchased the building we are in today. After 45 years of well-to-do, loyal service in the industry, Selby Barnes retired. Subsequently, leaving behind a dedication to service.
A New Perspective
Meanwhile, in 2003, Terry Nicholas took over as the new owner of Warehouse Services. In the same manner, he remains fixed on giving the same great service that portrays Warehouse Services’ core beliefs. At the same time, he welcomes new high-tech progress to be sure of the company’s future success. As an example of our desire to stay current, we picked moving to SaaS software, as well as implementing scanning.
Undoubtedly, Warehouse Services’ success and long life depend on our services. Similarly, the bonds we create contribute significantly to our success. To illustrate this, we have clients who have been with us for many years. Additionally, we have customers who have left and come back because of the service we give. We value open conversations, trust, and fairness. Indeed, we want our clients to feel like they are a part of our group. We urge them to reach out and discuss any issues openly, helping to create a sense of respect and fitting in. In conclusion, we are a customer-based company.
Our priority is to provide exceptional customer service to our clients. First, we believe that in this day and age, the only thing that can set us apart is the service we provide. Second, service is based on knowing and understanding our clients’ expectations. Next, we believe that our clients’ expectations may change and grow over time, and it’s our responsibility to grow with them. As a result, we believe that the relationships we develop are integral to the longevity of our customer base.
Kathy McKinney is our office manager here at Warehouse Services. She has been with us for over twenty years and provides our team with a wealth of information! Our fearless leader jokes that our clients are like her kids because she provides whatever they need.
Tiffany Macom is our lead customer service representative and has been with us for ten years. We are thrilled to have her as a part of our family. She provides excellent service to all her clients.
David Minc is our warehouse operations manager. He oversees the operation of the warehouse and ensures your inventory is well-managed. David has been with us for a year, but his exceptional work ethic and eagerness to learn make him an invaluable asset to our team.